MerCruiser Bravo 5.7L ECM

At Bill’s Marine Trading, we strive to provide our customers with the best shopping experience possible. We understand that there may be instances where you need to return a product or request a refund. This Refund and Return Policy outlines our guidelines and procedures for returns and refunds.

1. Eligibility for Returns and Refunds:

• You may request a return or refund for a product within 14 days of the purchase date.

• To be eligible for a return or refund, the item must be in its original condition and packaging, including all accessories and documentation that came with it.

• Products that have been used, damaged, or are not in their original packaging may not be eligible for return or refund.

2. How to Initiate a Return or Refund:

• To initiate a return or refund, please contact our customer support team at Email: billsmarinetrading@gmail.com or Office: (754) 234-5506. Provide your order number, a description of the item you wish to return or refund, and the reason for the return or refund request.

• Our customer support team will provide you with instructions on how to proceed with the return or refund.

3. Return Shipping:

• If your return is approved, you will be responsible for the cost of return shipping unless the return is due to an error on our part (e.g., you received the wrong item).

• We recommend using a trackable shipping method to ensure that the returned item reaches us safely.

4. Inspection and Processing:

• Once we receive your returned item, our team will inspect it to ensure it meets our return eligibility criteria.

• If the item is found to be in acceptable condition, we will process the return or refund as per your request.

• Refunds will be issued to the original payment method used for the purchase.

5. Refund Processing Time:

• Refunds may take 5-10 business days to process, depending on your payment provider.

• You will receive a confirmation email once your refund has been processed.

6. Exchanges:

• We do not offer direct exchanges. If you wish to exchange an item, you can follow the return process and place a new order for the desired item.

7. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact our customer support team immediately. We will provide further instructions on how to resolve the issue.

8. Non-Returnable Items:

• Some items, such as electronics that are tested before shipping, may be non-returnable unless they are defective or damaged.

9. Changes to this Policy:

• We reserve the right to make changes to this Refund and Return Policy at any time. Any updates or revisions will be posted on our website.

By making a purchase from Bill’s Marine Trading, you agree to abide by the terms and conditions outlined in this Refund and Return Policy. If you have any questions or need further assistance, please do not hesitate to contact our customer support team.

Thank you for shopping with us. Your satisfaction is our priority.